Google Fiber Jack Reset

Please see the pricing and fee schedule for information about replacement cost and what to do with this device should you choose to cancel service.

Google fiber jack reset. I live in durham nc and we re still a ways away from getting service. Unplug the ethernet cord from the device to which the fiber jack is connected ex. If it s easier to unplug the ethernet cord from the fiber jack itself carefully remove the ethernet cord from the unit wait 30 seconds then plug it back in. Use your existing number get your voicemails transcribed and sent to your email and set your phone to get only calls you want.

Troubleshoot your fiber jack. The fiber jack is supposed to be solid blue but keeps blinking red technically unable to reach internet. The network box is a 7 5 by 7 5 by 1 6 inch 19 by 19 by 4 centimeter high speed router that allows your devices to get on the internet. Hold down the reset button and wait for the led.

The device s led will start blinking in. When your google fiber system is installed the installation specialist uses a wall plate to cover the hole drilled to bring the fiber cable into your home. But google s contractor just ran fiber through my neighborhood so i m assuming that we ll likely be getting it at some point. Solid red starting up solid purple starting up blinking blue making connections solid blue connected and working properly after about 60 seconds if your fiber jack led is not solid blue you can use this troubleshooter.

The fiber jack is google fiber s property. Network box wait 30 seconds then plug it back in. The google fiber jack is attached to your wall brings the fiber optic cable to your home and connects to your network box router. Allow several minutes for the device to fully reboot and reconnect to the network.

Service was up for just one week. Manage your google fiber service network settings and account information. Fiber phone is powered by google voice and uses your google fiber connection to make and receive phone calls. Learn more about fiber phone.

This jack converts the fiber optic light signals into gigabit ethernet signals and sends them to a network box also provided by google via ethernet cable. Powercycle or reset a google fiber device reset a fiber device press and hold the reset button for at least 20 seconds.